TERM & CONDITIONS
Customer-suplied garments or fabric must be well packed and not dirty
(We do not accept complaints when printing defects due to defective fabric and dirty / stain)
Art and design must be complete and to final print size upon submission
Files sent via email to firstname.lastname@example.org, file type such as: * JPG (150-300 dpi), * TIFF, PNG *, * PSD,, * .pdf, * CDR, * AI
Roll to roll and roll to pc process the width of the print media up to 158 cm
Roll to pc process, design should be in the form of a pattern
Customer-supplied garments or fabric are subject to a 2% misprint allowance
If a mistake is made in the printing process, we will reprint your items at no additional charge, as quickly as possible. We do not offer refunds and fabric compensations.
Typical processing time for orders is 4-5 working days from the time the 50% deposit is collected and all art/strike off is approved . Rush charges may apply for orders needed sooner than our typical turnaround.
Complaints will be responses maximum 2x24 hours after the goods are received
Customers are required to deposit 50% before production, after production of the customer will be informed of the total cost for repayment before delivery
Our bank account is BCA 0857771668 Hendri roy KCP Sudirman Bandung
Please confirm and send confirmation of the transfer via whatsapp or via email